Business Name:BizTech Assist
Description:BizTech Assist offers subscription-based remote tech support services for small businesses, startups, and entrepreneurs. The service includes troubleshooting IT issues, setting up software and hardware, network configuration, cybersecurity guidance, and ongoing tech assistance to ensure smooth business operations.
Profitability:Small businesses often lack dedicated IT departments and rely on external support for their tech needs. BizTech Assist targets micro-enterprises, freelancers, and mom-and-pop shops seeking affordable and reliable tech support services to streamline their operations.
Required Skills:Technical expertise in IT support and troubleshooting Knowledge of business software and cloud services Excellent communication skills for remote assistance and client interactions Ability to provide timely and efficient solutions to tech problems
Go-To-Market (GTM) Strategy:Offer a free IT audit for new clients to assess their tech needs and showcase the value of BizTech Assist. Partner with coworking spaces and business incubators to offer discounted tech support packages for their members. Run targeted online ads on business forums and small business directories to reach the entrepreneur community. Provide informative webinars on cybersecurity best practices and tech trends to establish thought leadership in the small business tech support space.