Business Name:TechSOS Assist
Description:TechSOS Assist offers subscription-based remote tech support services for individuals and small businesses, providing troubleshooting, device setup assistance, software installations, and cybersecurity guidance. Users can access tech experts via chat, phone, or remote desktop support for quick solutions to their technology-related issues.
Profitability:The increasing reliance on technology and the rise of remote work create a high demand for reliable tech support services. Ideal customers include remote workers, seniors, and small businesses without dedicated IT support.
Required Skills:Proficiency in troubleshooting hardware and software issues Knowledge of cybersecurity best practices Excellent customer service and communication skills Ability to adapt to various tech environments and devices
Go-To-Market (GTM) Strategy:Offer a free tech assessment to identify potential clients' needs and pain points. Collaborate with local businesses to provide tech support packages for their employees. Utilize social media platforms to share tech tips and promote the subscription service. Partner with tech influencers for product reviews and endorsements.